Who is Babaroni?

Babaroni appeared in public view with modern shopping concept, online dress shopping is great for those with busy schedules since it saves a lot of time and you can shop while in the course of the journey. We aim to provide customers high-quality dresses and the best service with the most affordable prices. Everyone can order dresses on our platform according to their own preferences and sizes. We will try our best to satisfy all your wishes.


Why order from Babaroni?


Made to order

Our brand focus on the quality and details of the dresses, our ultimate goal is to provide clients with high-quality, well-designed products and professional customer service. We will tailor the best dresses for you while satisfying your desire. Whether it's cutting or decorating ,whether it is a standard size or custom size, our tailors will spare no efforts.


Custom Sizing

We provide a free custom fit option, you can give us your bust/waist/hip size, we can also adjust the height and heel length according to your preferences. We will try our best to make the dresses fit you perfect, but everyone’s size is unique, even though a dress is made with your measurements, it may still need additional alterations from a local fit professional.


Focus on the bridesmaid area

Our brand focuses on custom-made bridesmaid dresses, we believe bridesmaids deserve to feel beautiful alongside the bride, so our extensive collection of bridesmaids dresses and tons of color options make it easy to shop, you can choose them at will to match the overall tone of the wedding scene.


The most affordable price

Different from traditional clothing retailers, we adopt online sales model, so we aim to serve customers, we try to reduce the cost of all middlemen and bring the best products to customers at the most affordable price. The best quality, the most elaborate design, the lowest price have always been the purpose of our brand.


Our team

We have young and creative team of designers
Experienced tailor and workers
Careful and patient after-sales customer service
If you have any questions or concerns about our platform, please feel free to get in touch with us by e-mail.

Contact Us

All questions about purchase, order and after-sales service can be contacted. Please let us help you. Before you send us an email, please check the page of Customer Support. The questions that you are most concerned about have already been answered here.

Still can't find the question you want? Please feel free to contact us, our customer service team and designers are always waiting for you.

Send emails

If you have the following questions, please send us an e-mail:
Any other questions or feedbacks, please contact us: [email protected]

MAIL (Babaroni is online-only, this is just our mailing address! Please contact customer service with any questions!)

Babaroni.com
EASECOM LIMITED, RM101, MAPLE HOUSE 118 HIGH STREET, PURLEY , LONDON 

You can also leave a message online, we will reply to you as soon as possible.
Need A Tape Measure? Click Here.

measurement guide

Measurement Guide

SIZE AND FIT

Bridesmaids & Brides Children Mother of the Bride

SIZE CHART

Size 2 4 6 8 10 12 14 16 16W 18W 20W 22W 24W 26W
Bust (inch) 32 ½ 33 ½ 34 ½ 35 ½ 36 ½ 38 39 ½ 41 43 45 47 49 51 53
Waist (inch) 25 ½ 26 ½ 27 ½ 28 ½ 29 ½ 31 32 ½ 34 36 38 ½ 40 ¾ 43 45 ¼ 47
Hips (inch) 35 ¾ 36 ¾ 37 ¾ 38 ¾ 39 ¾ 41 ¼ 42 ¾ 44 ¼ 45 ½ 47 ½ 49 ½ 51 ½ 53 ½ 55 ½
Bust (cm) 83 85 88 90 93 97 100 104 109 114 119 124 130 135
Waist (cm) 65 67 70 72 75 79 83 86 92 98 104 109 115 121
Hips (cm) 91 93 96 98 101 105 109 112 116 121 126 131 136 141

Note: Some styles have ease added for your comfort. If you are in between sizes, it is suggested to call and speak to a stylist or order the dress in custom size.

DRESS LENGTH CHART (HOLLOW TO HEM)

Size 2 4 6 8 10 12 14 16 16W 18W 20W 22W 24W 26W
Floor Length (inch) 58 58 59 59 60 60 61 61 61 61 61 61 61 61
Floor Length (cm) 147 147 150 150 152 152 155 155 155 155 155 155 155 155

SIZE CHART

Size child 2 child 3 child 4 child 5 child 6 child 7 child 8 child 9 child 10 child 11 child 12 child 13 child 14
Bust (inch) 21 22 23 24 25 26 27 28 29 30 ½ 32 33 34
Waist (inch) 20 21 22 23 24 25 26 27 28 29 30 31 32
Hips (inch) 20 21 22 23 25 26 27 29 31 33 34 34 ½ 35
Hollow to Floor (inch) 33 35 38 40 41 42 43 44 47 48 50 51 52
Bust (cm) 53 56 58 61 64 66 69 71 74 77 81 84 86
Waist (cm) 51 53 56 58 61 64 66 69 71 74 76 79 81
Hips (cm) 51 53 56 58 64 66 69 74 79 84 86 88 89
Hollow to Floor (cm) 84 89 97 102 104 107 109 112 119 122 127 130 132

Note: Some styles have ease added for your comfort. If you are in between sizes, it is suggested to call and speak to a stylist or order the dress in custom size.

SIZE CHART

Size B0 B2 B4 B6 B8 B10 B12 B14 B16 B18 B20 B22 B24 B26 B28 B30
Bust (inch) 32 33 34 35 36 37 ½ 39 41 43 ¼ 45 ½ 47 ¾ 50 53 56 59 63
Waist (inch) 25 ½ 26 ½ 27 ½ 28 ½ 29 ½ 31 32 ½ 34 ¾ 37 ¼ 39 ¾ 42 ¼ 44 ¾ 48 51 ¼ 54 ½ 58 ¾
Hips (inch) 35 ½ 36 ½ 37 ½ 38 ½ 39 ½ 41 42 ½ 44 ½ 46 ¾ 49 51 ¼ 53 ½ 56 ½ 59 ½ 62 ½ 66 ½
Hollow to Floor (inch) 58 58 59 59 60 60 61 61 61 61 61 61 61 61 61 61
Shoulder (inch) 14 14 ¼ 14 ½ 14 ½ 15 15 ½ 15 ½ 15 ½ 15 ½ 15 ½ 16 16 ½ 17 18 18 ½ 19
Shoulder to Bust (inch) 8 ¾ 9 9 9 ¼ 9 ¼ 9 ½ 9 ¾ 10 11 11 ¼ 11 ¾ 11 ¾ 12 ½ 12 ½ 13 13
Armhole (inch) 16 16 ½ 17 17 17 ½ 17 ½ 18 ½ 18 ½ 19 19 21 21 23 23 ½ 24 ½ 26 ½

Note: Some styles have ease added for your comfort. If you are in between sizes, it is suggested to call and speak to a stylist or order the dress in custom size.

Return Policy

Our Commitment to Satisfaction

Babaroni.com focuses on providing excellent products and creating enjoyable shopping experience to our customers. Our Return and Cancellation Policies were created to help customers to handle all kinds of return cases.

If you can’t find the answers to your questions from our Return and Cancellation Policies on this page, please email to [email protected]  and our service team will reply to you within 24 hours.

Return

Babaroni.com promise you are qualified to get a full refund including shipping cost and tariff if your dresses are defective, damaged or miss-shipped. If your dresses were damaged or defective, please contact our customer service team for help.


Return for Standard Size

If you are not satisfied with your dress, Babaroni.com will refund you the total payment you paid upon receiving the returned dress. Shipping cost or rush handling fee can not be refunded. Please contact us in 5 days as long as you receive it and return it in 15 days. And the dresses must be in their original conditions - unworn, unwashed, unaltered and with tags intact and attached. When we find that the dress does not meet these conditions, we reserve the right to refuse the return.

Once we receive the dress, we will arrange refund (except shipping cost and rush handling fee). You will get the money in 1-3 business days, your bank may need more time to process the refund.

Please note that even if our dresses are in standard sizes, they are made according to the orders. We do not provide the try-on service. If you purchase more than one piece just to try on and prepare to return, sorry we do not accept this method. If we check that you have purchased more than one dress of the same size or the same color, we will confirm with you by email, once confirmed that you want all the dresses, we will not accept the return of this order.


Return for Customized Size

No return or exchange for customized size. Because it is custom made according to your body measurements. The dress can no longer be sold to others again. We strongly suggest you double check your size. Before ordering, please check “How to choose a dress in custom size”.

Custom dresses are made specifically to the measurements you provide (bust, waist, hip, height, and hollow-to-floor). That means no one else will be able to wear that dress once it’s completed. Because of this, we are unable to accept returns on custom size dresses. So sorry, Make sure you triple check all your measurements and color choice!

Even if we do not accept return for customized size, please do not worry if your dress size differs from the specifications of your order, you are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you according to your local adjustment cost. For example:

Please see reimbursement limits for our dresses* below:

Up to $30USD of reimbursement for dress price less than $99USD

Up to $50USD of reimbursement for dress price between $100USD-$199USD

Up to $75USD of reimbursement for dress price over $200USD

No return for accessories, swatches.

Wedding accessories such as ties, bow ties, pocket towels etc. cannot be returned. Because the color of the accessories is customize according to your choice and can not be resold.


Exchange

We only except exchange for standard size.If you want to exchange the dress to other size. Please contact us in 48 hours after you receive the dress. We will arrange exchange for free, but please note you will be responsible for shipping cost.

Note: we only accept return in their original condition: unworn, unwashed, unaltered, undamaged, clean and with tags intact and attached. You will be responsible for all return shipping costs. We accept exchange only for one time.

For customized dress, we do not accept return or exchange. Because it was tailored according to your body measurements.


Return Process

    • 1.Email our Customer Service: [email protected] within 3 days upon receiving your order. Please send us an explanation and photographs to state the reason for your return. We reserve the right to refuse returns without prior approval from our Customer Service.
    • 2.Once you received the reply from [email protected], it means your request of return has been approved. Please return the dress to us with the address we provided ASAP (3-7 days). This information must be written and sent to us with the package: Order Number/Email/Full Name. This is very important for us to recognize your package. We are not able to arrange refund without this information.
    • 3. All the dresses that be returned must be checked. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the money to get back to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. Once receive the return dresses, we will check and deal with the refund in 3 to 5 business days. We reserve the right not to process the refund if they are returned in unacceptable condition. Refund would get back to your account in 2 business days, it also depends on the processing efficiency of your bank.

Cancellation & Change Policy

We know that it is very important for you to order a dress for your special occasion. However, please note that our dresses are made to order, we will process the order as soon as payment received. Once the tailoring process has begun, there will be Labor Costs and Material Costs.

Unpaid order will not be processed. If you do not need it, please ignore it.

If you cancel your order within 24 hours of payment, you will be eligible for a full refund.

Cancellation within 24 to 72 hours after the order is paid: you will get a partial refund consisting of 50% of the dress price and the full shipping cost.

Cancellation within 72 to 120 hours after the order is paid: you will get a partial refund consisting of 30% of the dress price and the full shipping cost.

Cancellation beyond 120 hours after the order is paid: you will get a partial refund consisting of the full shipping cost.

Once your order has been shipped, it can no longer be cancelled.

If you need to cancel your order, please email [email protected] and tell us your order number and phone number. We will calculate the cancellation time according to the time of the email is received.

You will get an order confirmation email after payment. Please reply the email in 24 hours if you need to change any information. If you need to change any information after we start the tailoring, there will be extra cost needed. For example, if you need to change color after we have prepared the material, which will be wasted. We need extra cost to prepare new material. So, if you need to change any information, please tell us clearly by replying the order confirmation email. We will make change without extra cost if you contact us in 24 hours after payment.


Shipping


Our products can be sent all over the world. We usually use the air transport of DHL (www.dhl.com) and UPS (www.ups.com). The time of shipping varies with the distance of the shipment. And local carriers will also affect delivery time. Normally, the time of shipment to different areas are followings:

The USA and Canada: 2-3 days, other countries in North America 4-6 days.
Europe: 3-4 days.
Australia and New Zealand: 3-4 days, other countries in Oceania: 5-6 days.
South America: 4-7 days.
East Asia and southeast Asia: 2-4 days, other Asian countries: 4-7 days.
Africa: 5-7 days
Island countries on the ocean: 4-8 days.

The above days are all working days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need this dress urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.

The Shipping Fee


Our shipping costs depend on the total amount of your order and the country the dresses will be shipped to.

Shipping costs to the US, UK, Canada, Australia are as follows

Order Value Shipping Fee
Up to $49.99 $9.99
$50-$99.99 $19.99
$100-$149.99 $19.99
$150-$199.99 $29.99
$200-$249.99 $29.99
$250-$399.99 $29.99
$400-$449.99 $39.99
$450-$499.99 $39.99
$500-$599.99 $49.99
$600-$799.99 $59.99
$800-$999.99 $69.99
$1000-$1499.99 $89.99
$1500-$1999.99 $99.99
$2000 and above $129.99

We do not reimburse the customs duty charged by the country in which the customer is located. If there is a possibility that your country will charge customs duties, please state when you reply the confirmation email. If there are any customs duties, please bear them by yourself.

Production and delivery time


We will deal with your order within 24 hours and inform our tailors to start making your dresses. So if you want to cancel the order, please contact us within 24 hours, we will charge for cancellation of orders over 24 hours because the fabric used for the dress has already been cut. Want detailed cancellation policy, please refer to our return and cancellation policy page (link). Generally, according to the complexity of the dresses, the required time are followings:

Wedding dresses: 3-4 weeks.
Bridesmaid dresses: 2-3 weeks.
Prom dresses: 2-3 weeks.
Mother of the bride dresses: 2-3 weeks.
The delivery time of accessories and swatches depends on our inventory and they can be shipped within 24 hours when we have sufficient stock.

After you understand the information above, you will better know how long it takes to get a dress. So we suggest you to write a note or send us an e-mail to inform us the date you want when you place an order. Then we can arrange the production better, and let you receive the dress as soon as possible.
Once your order has been sent out, the shipping address can not be changed. So if you want to change the shipping address, please inform us as soon as possible. If you have to change the address, we can help you contact the express company, but it will incur costs, which will be borne by the customer. We will inform you of the tracking number after delivery, and you can check and track the order on the official website

Note: The color of the dress displayed on your computer or mobile-phone may be slightly different from the actual color, this is the problem of display equipment. So if you want to order the bridesmaid dresses in bulk, we recommend you to order our swatches and fabric samples to ensure that the colors of the dresses you finally receive are which you want.

The Rush Order


We can offer you the service of rush order for some styles, select the earliest date which you can choose on our product page. When the date you choose is very early, the system will calculate the extra charge for your dress automatically and has an obvious sign at the checkout page. But we will give you a 5% discount if you actually receive the dress on a very late date. We hope you do that. Placing an order earlier not only ensures that you have enough time, but also allows us to do it better.


Terms of Use

Welcome to Babaroni.com. Please review the following basic terms and conditions that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms and conditions. 

General

We may from time to time change the terms and conditions that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We may change, move or delete portions of, or may add to, our Site from time to time. 

User Input 

All comments, feedback, suggestions, ideas and other submissions disclosed, submitted or offered to Babaroni.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "submissions") shall be and remain Babaroni.com's property. Such disclosure, submission or offer of any comments shall constitute an assignment to Babaroni.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Babaroni.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. You agree that no comment submitted by you to the Site will violate any right of any third party. You further agree that no comment submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitors' display of any color will be accurate. We suggest viewing an actual fabric swatch for true color representation. We typically do not charge for fabric swatches.

Prices

Prices are subject to change without notice. 

Links To Other Web Sites And Services

To the extent that this Site contains links to outside services and resources, the availability and content of which Babaroni.com does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

Disclaimer

We stand by our guarantees. However, except as expressly stated in our guarantees, this site and all contents of the site are without warranties, either expressed or implied, including without limitation warranties of title or implied warranties of merchanability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Babaroni.com shall not be liable for any damages of any kind related to your use of this site. 

Termination

This agreement is effective unless and until terminated by either you or Babaroni.com. You may terminate this agreement at any time. Babaroni.com also may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Babaroni.com's sole discretion you fail to comply with any term or condition of this agreement. Upon any termination of this agreement by either you or Babaroni.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this agreement or otherwise. 

Taxes, Duties, Tariffs and/or Brokerage Fees

Babaroni.com can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. To find out which if any of these may apply, please contact your local government.

Privacy Policy

www.Babaroni.com is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously. Therefore we would like you to know what data we maintain and what data we discard. With this privacy notice, we would like to inform you about our security measures.

Collection and processing of personal data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us. The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on by us for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so. We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

Purposes of Use

The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.
What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer. 

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To administer a contest, promotion, survey or other site feature

Choice and Opt-Out 

If you no longer wish to receive the Company's promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing the Company at [email protected] 

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section, or by telephoning, or emailing your request to Babaroni.com’s Customer Support department at [email protected] Please do not email your credit card number or other sensitive information.

About Cookies

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart”.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on BABARONI, these cookies will remember your preferences (like your language), so we can make your shopping experience as seamless as possible, and more personal to you.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete BABARONI user experience that we pride ourselves on providing our customers.